Cookie Notice

Jojo Chat sets two cookies, both strictly necessary to sign you in. We set no advertising, analytics, or tracking cookies at all.

Last updated: 21 August 2026

Why you are not seeing a cookie banner

Consent banners exist because of cookies that are not essential — the ones that follow you between sites to build an advertising profile. We do not set any, so there is nothing to ask you to consent to. Both cookies below are required for the service to function, which is the one category that does not need consent.

The cookies we set

NameWhat it doesExpiresType
jojo_sessionKeeps you signed in after you log in. Without it, every page would ask for your password again.30 days, or until you log outEssential
jojo_admin_returnSet only when a Jojo administrator is viewing a business account for support, so they can switch back to their own account afterwards. Never set on a normal login.4 hoursEssential

Both are HTTP-only, meaning JavaScript on the page cannot read them, and both are sent over HTTPS only in production.

The chat widget

The widget embedded on a business’s website does not set any cookies of its own. It identifies a visitor from the signed identity that the website itself provides, so there is nothing for it to remember between visits.

Third-party scripts

One third-party script runs in Jojo Chat: the Korapay checkout, and only on the billing page at the moment you choose to make a payment. It may set its own cookies to run that payment securely, governed by Korapay’s own policies. It is not present anywhere else in the app, and never on your customers’ websites.

Turning them off

You can block or delete cookies in your browser settings. If you block ours, you will not be able to stay logged in — the service will not work. There is nothing else to opt out of, because there is nothing else being collected.

For the fuller picture of what we hold and why, see the Privacy Policy, or email [email protected].

Other policies

Questions about any of this? Email [email protected].

Developed by TDG LABS